Application
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WHAT WE DO

Everything You Need for Best In-Class Internet Service

Dedicated Support Agent

AfghaNet’s dedicated customer service center assigns a qualified account manager as a singular point of contact who will be at your service 24/7.

Free Installation And Networking

All AfghaNet equipment are delivered, installed for free of cost, and network set up is done at no charge under our standard plans.

Down Time Reimbursement

In case of down-times, AfghaNet compensates you in one of the following ways:

Refunding the amount of the money for the time your Internet connection was down.
Doubling the bandwidth for the time your Internet connection was down + 1hour

80% Backup Link

Our Microwave provide a failover back-up for our fiber-optic routes. We deliver 80% bandwidth back-up in case of any interruptions.

Free Public IPs

AfghaNet has its own BGP (Border Gateway Protocol) and can provide as many Free Public IPs as required by the client free of charge.

Free 24-Hour Demo

AfghaNet provides a trial period (demonstration) of 1 day (24-hour) for the internet services.

Change Or Cancel Anytime

Client reserves the right to change their bandwidth or terminate AfghaNet’s services at any time and for any reason without prior notice.

Dedicated Connection

AfghaNet provides uninterrupted, dedicated symmetrical connection (equal upload and download speeds) to support critical business applications.

Upload/Download Speed Parity

AfghaNet provides dedicated full-duplex bandwidth to its clients having equal amount of download and upload speeds to create superior bandwidth efficiency.

Free 24/7 Technical Support

Our technicians are available through Skype, Phone, Chat, and Email, 24 hours a day, 7 days a week, 365 days a year. Our average response time is less than one minute.

Equipment On Lease

AfghaNet provides the latest best-in-class equipment on-lease for free to make sure you have the most reliable network.

Fiber Optic Source

AfghaNet owns and operates state-of-the-art data center with a direct fiber optic connection on Afghanistan’s internet ring backbone.

Cacti Graph

A Cacti Graph access is given to the client to check and monitor their bandwidth usage online anytime from anywhere.

IT Assessment

AfghaNet's comprehensive IT Assessment ensures your technology landscape performs to its best capacity by providing System Clean-Ups, Virus Checks, Security Audits, and License Arrangements.

About us

ABOUT US

WE ARE

The Perfect Internet Service Provider for Your Business

AfghaNet is an internet service provider that delivers high speed, reliable internet service across all 34 provinces of Afghanistan. We own and operate state-of-the-art data center with a direct fiber optic connection on Afghanistan's internet ring backbone. AfghaNet always strives to provide 100% uptime and no downtime by utilizing multiple redundant internet links, automated load balancing, and 24-hour monitoring.

Our vision is to provide a consistently reliable internet connection across Afghanistan with unparalleled customer service, while being socially responsible.

Services

OUR SERVICES

Discover the Services We Provide

Wireless PtP

Is a type of data communication that is performed and delivered wirelessly. This is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices. Wireless access solution provides a service infrastructure in which distance and bandwidth are no longer the limits for your business.

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VSAT | Dedicated

VSAT receives or sends a signal to a satellite transponder in the sky, offering converged communications, always-on connectivity anywhere and anytime across multiple geographies, offers global coverage regardless of location or topography. This method delivers reliable, dependable, constant connectivity even when terrestrial networks fail.

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Fiber End To End Connection

Is a method of transmitting information from one place to another by sending pulses of light through an optical fiber. The light forms an electromagnetic carrier wave that is modulated to carry information. It's more reliable and not affected by noise/interference or distance like copper-based connections can be. It is the most stable technology, with the best performance in latency, jitter and other measurable KPI that translate into a better user experience with sensitive applications such as Voice over IP telephony, video conferencing.

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Watch your favorite channels on various types of devices: TVs, computers, smartphones, and tablets, with unbelievable speed. Play Games Like Never Before

OUR CLIENT STORIES

Better Service Starts Here

We have always been satisfied with their excellent services. The AfghaNet assigned a dedicated support agent as the point of contact for this project, who monitors our internet link 24 hours for all weekdays

Masood Faroq

Project Manager

The service given by AfghaNet is excellent to date. Our network has never been interrupted or down because of fluctuating network or other reasons till now. The technical team of AfghaNet is always fast to visit our sites in less than an hour to provide technical and troubleshooting support

Rahimshah Zarin

IT Supervisor

The AfghaNet Technical team response time is the best I have seen in the nine years I have been in Afghanistan

Schalk W Spies

Country Manager

I find it my duty to write about your employees who spent four days handling the connection to my new office. Four days of nonstop attempts to connect the signal to our office that included a Friday and often until late in the evening

Akbar M. Arghandiwal

Chief Executive Officer

We would like to take this opportunity and express our sincere gratitude for your donation of 1 Mbps dedicated internet services… Your service donation will help our organization to raise the awareness for higher education and job creation

Ahmad Shekib Fakhree

Managing Director

...we also need a connection with the lowest latency possible and minimal downtime. AfghaNet has been an ideal partner in this domain; we have an internet connection from AfghaNet for the past seven months, and it has not disconnected even for a single minute